What happens during my first physiotherapy visit?
What should I bring to my first visit?
What should I wear to physiotherapy?
How long will each treatment last?
How many visits will I need?
Does the government pay for my treatment?
Will my extended health care plan cover the cost of my treatment?
Are physiotherapists licensed?

What happens during my first physiotherapy visit?
Please arrive a few minutes early as there will be paperwork and an intake form to fill out to provide details about the problem you want to treat and your medical history. The physiotherapist will review the intake form with you and ask more questions including your goals for coming to physiotherapy and the impact of your symptoms on your daily activities. The therapist will perform a hands-on assessment of the joints and soft tissues affected by your problem to determine: the range and quality of movement, the strength and tone of your muscles, the integrity of ligaments, and any involvement of nerve tissues in your injury. He/she will arrive at a physiotherapy diagnosis, and lastly formulate and implement a treatment plan with your goals in mind.

What should I bring to my first visit?
Bring your BC Care Card. If you have filed an ICBC or WCB claim, please bring your claim number and any paperwork related to these claims.

What should I wear to physiotherapy?
Wear comfortable and loose clothing if possible so that you can expose the area that needs to be evaluated and treated. We also have patient gowns for you to change into. If you have a knee injury, it is a good idea to bring a pair of shorts.

How long will each treatment last?
We book one-on-one treatments for patients every 30 minutes. The first visit typically lasts between 30 to 45 minutes to allow enough time for proper assessment and treatment.

How many visits will I need?
This is variable depending on your diagnosis, the severity of your complaints and your goals in seeking treatment. You will be reassessed regularly and your goals revisited to ensure progress is satisfactory. We provide written updates and progress reports to keep your primary health care providers (such as your family doctor) informed.

Does the government pay for my treatment?
If you qualify for the Medical Services Plan (MSP) Premium Assistance, the provincial government does provide funding for physiotherapy amongst other services including massage therapy, acupuncture chiropractics and podiatry. If you are unsure whether you qualify for MSP Premium Assistance, our staff can check for you.

Will my extended health care plan cover the cost of my treatment?
Plans vary so you need to check with your employer or insurer but most extended health care plans do provide physiotherapy coverage. We will issue a receipt for each of your visits. If you do have coverage, you will need to submit your receipts to the insurer for reimbursement.

Are physiotherapists licensed?
Physiotherapists in BC are registered and licensed to practice by the College of Physical Therapists of BC (CPTBC). CPTBC is the regulatory board of the physiotherapy profession. Its mandate is to set safe and ethical practice standards and to assure quality within the profession under the Health Professions Act.