Physiotherapy patients have the option to consult our physiotherapists through secure, end-to-end encrypted virtual appointments.
Some examples of patients who may benefit from a virtual appointment include:
- existing physiotherapy patients who need to be reassessed and prescribed home exercise progressions and self-management techniques, including our WorkSafe BC patients
- new patients with acute or chronic injury who wish to be assessed and triaged to determine course of care, including instruction on self-management of symptoms
Are virtual appointments secure and safe to use?
Yes. We are using doxy.me which provides a secure service with end-to-end encryption and fulfills the requirements of the Canadian Personal Information Protection & Electronic Documents Act (PIPEDA). There will not be a need for you to download any software or open any accounts.
How do I prepare for a virtual physiotherapy appointment?
- access to a desktop, laptop, tablet or smartphone, with enabled camera and microphone
- access to Safari, Chrome or Firefox internet browser
- a private and open space in your home with ample lighting
- wear comfortable clothing suitable for movement and exercise
What is the cost of a virtual physiotherapy appointment?
- 30-minute appointment for physiotherapy patients seeking assessment and guidance for self-management, $100
- Existing WorkSafe BC patients will not need to pay; you are fully covered by your claims
- We can direct bill your insurer for virtual appointments as long as it is covered. Most extended health insurance coverage including Pacific Blue Cross, Canada Life and Sunlife allow for virtual appointments.
How do I book a virtual physiotherapy appointment?
- Click into our online booking site and follow prompts to book a Telehealth Physiotherapy Visit
- Or, please call us 604-568-1337 or email <questions@crossroadsphysiotherapy.com> to request this type of appointment.